Privacy Policy

Last updated: January 2026. How we collect, use, and protect your data.

1. Overview

Nexusqor ("we," "us," "our") respects your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, engage our services, or communicate with us.

Bottom line: We collect only what we need. We don't sell your data. We keep it secure. You have full control.

2. What We Collect

2.1 Information You Provide

When you contact us or sign up for services, we collect:

  • Your name, email, phone number
  • Company name & industry
  • Project details & requirements
  • Payment information (processed securely)
  • Content you provide (copy, images, videos)

2.2 Information Collected Automatically

When you visit our website, we collect:

  • IP address
  • Browser type & device info
  • Pages visited & time spent
  • Referral source (where you came from)
  • Cookies (see Section 7)

2.3 What We Don't Collect

We do NOT collect or store:

  • Your password (unless you provide it directly—don't)
  • Sensitive health or financial data (beyond what you share for projects)
  • Data from children under 13

3. How We Use Your Data

3.1 To Provide Services

  • Execute projects & deliver work
  • Send invoices & process payments
  • Communicate project updates
  • Access your accounts (with permission)

3.2 To Improve Our Business

  • Understand how clients use our services
  • Identify trends & improve offerings
  • Troubleshoot issues
  • Prevent fraud & security issues

3.3 Marketing (Only If You Agree)

  • Send newsletters (only if you opted in)
  • Share relevant content & updates
  • You can unsubscribe anytime with one click

3.4 Legal Obligations

We may disclose data if required by law (court order, government request). We'll notify you unless legally prohibited.

4. Who We Share Your Data With

4.1 We Don't Sell Your Data

Period. We never sell, rent, or trade your personal information to anyone.

4.2 Service Providers

We use third-party services to operate our business. They access data only to perform their function and are contractually obligated to protect it:

  • Email: Mailchimp (if you subscribe to our newsletter)
  • Payments: Stripe (securely processes credit cards)
  • Hosting: Cloud providers (secure, encrypted)
  • Analytics: Google Analytics (anonymized traffic data)
  • Accounts We Manage: Google Ads, Meta, etc. (you own these)

4.3 Your Client Data

If you're a client, your customer data (email lists, contact info) belongs to you. We access it only to execute your project. We never use it for our own marketing.

4.4 Legal Requirements

If a court or government requests your data, we'll comply. We'll notify you unless legally prohibited.

5. How We Store & Protect Data

5.1 Security Measures

  • Encrypted connections (HTTPS/SSL)
  • Secure data storage with access controls
  • Regular security audits
  • Automatic backups
  • Staff training on data protection

5.2 Data Retention

We keep your data as long as you're a client, plus 3 years for legal/tax purposes. After that, we delete it (unless you ask us to keep it longer).

5.3 No Guarantee of Security

No system is 100% secure. While we do our best, we can't guarantee data won't be breached. If a breach occurs, we'll notify affected parties within 30 days.

6. Your Data Rights

6.1 Access Your Data

You can request a copy of your personal data anytime. We'll provide it within 30 days, free of charge.

6.2 Correct Your Data

If your information is inaccurate, contact us. We'll correct it immediately.

6.3 Delete Your Data

You can request deletion of your data (with exceptions for legal/financial records). We'll process within 30 days.

6.4 Opt-Out of Marketing

Every email we send has an "unsubscribe" link. One click and you're off our list permanently.

6.5 Data Portability

If you switch providers, we'll provide your data in a portable format.

6.6 Request These Rights

Email nexusqor@gmail.com with your request. Include your full name and details.

7. Cookies & Tracking

7.1 What Are Cookies?

Small files stored on your device that help us recognize you and improve your experience.

7.2 Types We Use

  • Essential: Keep the website working (login, shopping cart)
  • Analytics: Understand user behavior (Google Analytics)
  • Functional: Remember preferences (language, theme)
  • Marketing: Track ads & measure campaign performance

7.3 Manage Cookies

You can disable cookies in your browser settings. Note: some cookies are necessary for the site to function.

7.4 Third-Party Tracking

Google Analytics, Meta Pixel, and other tools may track your activity. They operate under their own privacy policies.

8. Contact & Questions

Questions about your data? Contact us:

  • Email: nexusqor@gmail.com
  • Subject: Start with "Data Privacy:" so we route it correctly
  • Response Time: Within 7 days

8.1 Updates to This Policy

We may update this policy as laws change or our practices evolve. We'll notify you of material changes via email.

Your data is your responsibility, and we take that seriously. We don't sell it, don't share it unnecessarily, and don't hold it longer than needed. You have full control at all times.

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